Terms & Conditions
Teepees and other goods are supplied by
Teepee Monster
Ewa Caushi
97 Victoria Drive
Lyneham, Chippenham
Wiltshire, SN15 4TE
Any order from a customer for Teepee Monster is deemed to constitute acceptance of the following terms and conditions. We reserve the right to update our Terms and Conditions and content on our website without any prior notice
PRICE
We may offer discounts and vouchers on our website so prices will change to reflect that.
SAFETY
All teepees are made using cotton or polycotton fabric that comply with UK EN71 safety standards. All products comply with European safety standards EN71 1.2.3 and are CE marked for this purpose. All teepees carry a KEEP AWAY FROM FIRE warning and are not suitable for children under 36 months .
We believe that all children have a right to play, especially imaginative play and whilst our teepees have been designed with safety in mind, it is recommended that children are supervised during play at all times.
For this reason, the curtains at the side window do not close so that parents can access them, and the front curtains of the teepees do not completely secure so that you can observe your child in play at all times.
PLACING AN ORDER
To order please use the online basket facility that we have set up for your convenience and make payment using Paypal or Credit/Debit card. We reserve the right to refuse to accept your order.
Once your order is placed, we will confirm this to you via email usually within 24 hours or more if order placed during the weekend. If you do not receive a confirmation email within 72 hours, then please get in touch. The address to which we ship will be the one that is used on the Paypal invoice unless you request otherwise.
Please feel free to email with any enquiries, but be aware that emails sent over the weekend may not get a response until the next working day.
TAKE A PAYMENT PLAN
The initial instalment is non-refundable due to all teepees being tailored to your unique design and preferences.
In the unlikely event that goods may be faulty, we will ask that you return these to us in brand new unused condition and we will replace the item or issue you with a full refund.
It is very important to us that our customers are happy and we ask that should you have any issues with your payment plan, please do contact immediately so that we can work with you to put matters right.
Teepees and accessories from the section ***Last Minute*** Ready To Post are already made and if you not happy with the product you are eligible to return the item in brand new unused condition within 14days of the purchase date. If any changes to the Ready To Post products was requested as adding name on the teepee, windows or update the floor mat to luxury floor cushion then the products are immediately treated as tailored and No Refund policy is accepted (unless the goods are faulty)
PAYMENT
Payment is accepted via Paypal Debit & Credit cards and payment is taken in full before your teepee is dispatched. Once your order has been placed it will be confirmed via email.
CANCELLATION
Bespoke and personalised orders are exempt from any cancellation rights under the distance selling regulations. However, I wish for all my customers to be satisfied and will therefore happily discuss any matters regarding cancellation should they arise out of any unforeseen circumstance. Please email info.teepeemonster@gmail.com as soon as possible should this be the case.
PRIVACY
Teepee Monster is committed to protecting customer privacy and as such all information is considered confidential and will not be sold or shared to third parties.
TEEPEES
All our teepees are UK designed by Teepee Monster. All our products are handmade to the highest quality by me.
We reserve the right to display our past collections as inspiration and examples of quality only.
Every care has been taken to ensure that the colours in our images are reproduced accurately but due to constraints of digital reproduction on different web browsers, we cannot guarantee exact colours.
It is recommended that you surface clean only your teepee , soft toys and floor cushion
Other products as floor mat , curtains bedding etc comes with washing instructions
Teepees are sold in 4 diffrent sizes
Small 100cm2 at the base /135cm tall
Medium 120cm2 square at the base /135cm tall
Large 130cm2 at the base /155cm tall
5 Sided 90cm wide each wall on the bottom /135cm tall
(Other sizes also available on request )
DELIVERY
Delivery vary from £3.00 (Teepee Accessories ) - £13.50 for UK for a tepees orders via Royal Mail / ParcelForce 48-72 h Service . Deliveries and all other locations other than the ones that are already stated at checkout, will be quoted on request. It may not be possible to deliver to some locations so please email with your enquiry if you are outside of the UK mainland. All deliveries are signed for. Please note that, unfortunately there are times that teepees and other products we ship could take more than 3 business day to deliver depending on weather conditions, time of the year.
Made to order items are usually made and post it in 3-4 weeks (this may take longer time during busy times like Christmas)
Ready made products are dispatched within 2-3 working days exemption is if you are upgrading your order with luxury floor cushion ,windows or adding any extras your order all will be completed within 5-7 working days
If you require a quicker dispatch time or faster shipping method please contact me prior to purchasing to discuss as I maybe able to accommodate requests.
Teepee Monster
Ewa Caushi
97 Victoria Drive
Lyneham, Chippenham
Wiltshire, SN15 4TE
Any order from a customer for Teepee Monster is deemed to constitute acceptance of the following terms and conditions. We reserve the right to update our Terms and Conditions and content on our website without any prior notice
PRICE
We may offer discounts and vouchers on our website so prices will change to reflect that.
SAFETY
All teepees are made using cotton or polycotton fabric that comply with UK EN71 safety standards. All products comply with European safety standards EN71 1.2.3 and are CE marked for this purpose. All teepees carry a KEEP AWAY FROM FIRE warning and are not suitable for children under 36 months .
We believe that all children have a right to play, especially imaginative play and whilst our teepees have been designed with safety in mind, it is recommended that children are supervised during play at all times.
For this reason, the curtains at the side window do not close so that parents can access them, and the front curtains of the teepees do not completely secure so that you can observe your child in play at all times.
PLACING AN ORDER
To order please use the online basket facility that we have set up for your convenience and make payment using Paypal or Credit/Debit card. We reserve the right to refuse to accept your order.
Once your order is placed, we will confirm this to you via email usually within 24 hours or more if order placed during the weekend. If you do not receive a confirmation email within 72 hours, then please get in touch. The address to which we ship will be the one that is used on the Paypal invoice unless you request otherwise.
Please feel free to email with any enquiries, but be aware that emails sent over the weekend may not get a response until the next working day.
TAKE A PAYMENT PLAN
The initial instalment is non-refundable due to all teepees being tailored to your unique design and preferences.
In the unlikely event that goods may be faulty, we will ask that you return these to us in brand new unused condition and we will replace the item or issue you with a full refund.
It is very important to us that our customers are happy and we ask that should you have any issues with your payment plan, please do contact immediately so that we can work with you to put matters right.
Teepees and accessories from the section ***Last Minute*** Ready To Post are already made and if you not happy with the product you are eligible to return the item in brand new unused condition within 14days of the purchase date. If any changes to the Ready To Post products was requested as adding name on the teepee, windows or update the floor mat to luxury floor cushion then the products are immediately treated as tailored and No Refund policy is accepted (unless the goods are faulty)
PAYMENT
Payment is accepted via Paypal Debit & Credit cards and payment is taken in full before your teepee is dispatched. Once your order has been placed it will be confirmed via email.
CANCELLATION
Bespoke and personalised orders are exempt from any cancellation rights under the distance selling regulations. However, I wish for all my customers to be satisfied and will therefore happily discuss any matters regarding cancellation should they arise out of any unforeseen circumstance. Please email info.teepeemonster@gmail.com as soon as possible should this be the case.
PRIVACY
Teepee Monster is committed to protecting customer privacy and as such all information is considered confidential and will not be sold or shared to third parties.
TEEPEES
All our teepees are UK designed by Teepee Monster. All our products are handmade to the highest quality by me.
We reserve the right to display our past collections as inspiration and examples of quality only.
Every care has been taken to ensure that the colours in our images are reproduced accurately but due to constraints of digital reproduction on different web browsers, we cannot guarantee exact colours.
It is recommended that you surface clean only your teepee , soft toys and floor cushion
Other products as floor mat , curtains bedding etc comes with washing instructions
Teepees are sold in 4 diffrent sizes
Small 100cm2 at the base /135cm tall
Medium 120cm2 square at the base /135cm tall
Large 130cm2 at the base /155cm tall
5 Sided 90cm wide each wall on the bottom /135cm tall
(Other sizes also available on request )
DELIVERY
Delivery vary from £3.00 (Teepee Accessories ) - £13.50 for UK for a tepees orders via Royal Mail / ParcelForce 48-72 h Service . Deliveries and all other locations other than the ones that are already stated at checkout, will be quoted on request. It may not be possible to deliver to some locations so please email with your enquiry if you are outside of the UK mainland. All deliveries are signed for. Please note that, unfortunately there are times that teepees and other products we ship could take more than 3 business day to deliver depending on weather conditions, time of the year.
Made to order items are usually made and post it in 3-4 weeks (this may take longer time during busy times like Christmas)
Ready made products are dispatched within 2-3 working days exemption is if you are upgrading your order with luxury floor cushion ,windows or adding any extras your order all will be completed within 5-7 working days
If you require a quicker dispatch time or faster shipping method please contact me prior to purchasing to discuss as I maybe able to accommodate requests.